In the digital era, creating an inclusive and accessible web experience isn’t just a nice-to-have feature—it’s a necessity. More than one billion people worldwide live with some form of disability, and ensuring they can fully engage with digital content supports equity, improves user satisfaction, and aligns with legal standards. Accessibility is not a one-time task but a continued commitment. Fortunately, professional web accessibility services exist to help businesses reach and maintain these standards effectively.
TLDR (Too long, didn’t read)
Web accessibility is crucial for making your website usable by people with disabilities, and it’s also required by law in many countries. This article explores five highly regarded professional services that specialize in assessing and improving web accessibility. These services offer a range of audits, solutions, and compliance tools designed to help websites become more inclusive. If you’re aiming for a more user-friendly web presence that reaches every visitor equally, these providers can help you get there.
Why Web Accessibility Matters
Accessible web design enables users with visual, auditory, cognitive, and motor impairments to browse the internet efficiently and independently. Sites that follow Web Content Accessibility Guidelines (WCAG) not only meet compliance standards but also improve their overall usability for everyone—not just for users with disabilities.
Yet, crafting an accessible website can be technically complex and time-consuming. This is where professional web accessibility services come into play. These companies bring expertise, proprietary tools, and proven methodologies to guide businesses on their accessibility journey.
Here are 5 Professional Web Accessibility Services to Consider:
1. Deque Systems
Deque Systems is a pioneer in the field of digital accessibility and offers comprehensive services that cover all facets of compliance and usability. Trusted by major corporations and government entities, Deque balances automated testing with expert manual reviews.
- Key Offerings: Axe DevTools (open-source), audits, remediation support, and developer training.
- Strengths: Excellent for enterprise-scale websites and applications. Their Axe-core engine is widely used across the industry.
- Best for: Organizations looking for scalable, integrated accessibility solutions.
A particularly useful feature of Deque is their mobile app and native platform auditing capabilities, which few companies offer in such depth. They also provide ongoing support to keep your site accessible as it evolves.
2. Level Access
Level Access combines over two decades of experience with technology-driven solutions to help organizations meet accessibility standards like WCAG, Section 508, and the ADA.
- Key Offerings: Accessibility audits, real-time monitoring dashboard, training programs, and policy development.
- Strengths: Strong focus on education and helping internal teams build sustainable accessibility strategies.
- Best for: Enterprises and educational institutions that need long-term accessibility planning and culture integration.
They offer a “Digital Accessibility Platform,” which bundles tools for internal governance, compliance tracking, and user feedback into one easy-to-use system. This makes it easier to keep every stakeholder on the same page.
3. Siteimprove
Siteimprove is well known not only for accessibility but also SEO, analytics, and web optimization. That makes it a valuable multi-purpose tool for web teams looking to streamline their operations while addressing accessibility challenges.
- Key Offerings: Automated accessibility checks, monitoring dashboard, CMS plugin integrations, and accessibility scorecards.
- Strengths: User-friendly interface with strong data visualization tools.
- Best for: Medium to large businesses that need an all-in-one web health solution.
Siteimprove helps prioritize accessibility tasks based on impact and effort, making it easier for your team to focus on fixes that matter most. Their friendly UI and simple navigation make accessibility more approachable for non-technical users too.
4. TPGi (The Paciello Group)
TPGi has a robust history in the accessibility sector and offers tailor-made solutions through both automated tools and manual assessments. As part of Vispero, a leader in assistive technologies, TPGi brings unparalleled insight into how disabled users actually experience the web.
- Key Offerings: ARC platform for testing and monitoring, manual audits, VPAT creation (Voluntary Product Accessibility Template).
- Strengths: Industry-leading reputation with deep insights into both enterprise and government standards.
- Best for: Government contractors or companies needing to produce accessibility documentation.
TPGi’s ARC platform allows complete control over inspection, remediation tracking, and collaborative workflows. Their experts can simulate accessible testing using screen readers, magnifiers, and other tools, providing real-world feedback beyond raw code analysis.
5. AudioEye
AudioEye provides a blend of automation and human expertise to quickly identify and fix accessibility issues on websites. Their simple installation process and remediation automation make them an appealing choice for businesses that need fast, hands-off solutions.
- Key Offerings: Automated remediation toolbar, AI-driven scans, legal protection packages, and ongoing monitoring.
- Strengths: Quick implementation and instant accessibility enhancements through their JavaScript snippet.
- Best for: Small to medium-sized businesses that want fast improvements without in-house resources.
AudioEye also actively monitors changes in accessibility guidelines and lawsuits, keeping their users protected and up to date. This proactive model makes AudioEye an excellent starter solution for businesses just beginning their accessibility journey.
What to Look for in a Professional Web Accessibility Service
When choosing the right provider, consider these key factors:
- Compliance Coverage: Ensure the service specializes in WCAG 2.1 AA or AAA, and other relevant compliance frameworks.
- Manual + Automation Blend: Automation helps, but manual accessibility testing is critical for catching nuanced issues.
- Reporting Tools: Look for transparent, comprehensive reporting that allows you to track fixes and improvements easily.
- Training & Support: Services that educate your internal team can enable long-term success.
- Scalability: Pick a service that matches your company’s size and plans for future growth.
The Legal and Ethical Importance of Accessibility
Ignoring web accessibility doesn’t just lead to poor user experiences—it could result in legal trouble. In the United States, for example, the Americans with Disabilities Act (ADA) is increasingly being applied to digital properties. Similar legislation exists worldwide, including Europe’s EN 301 549 and Canada’s Accessible Canada Act.
But beyond legal risks, improving accessibility speaks to a broader responsibility: creating a digital world that invites everyone in. It’s an investment in inclusion, respect, and universal access—a win-win for both users and businesses.
Final Thoughts
Web accessibility is not just a checkbox—it’s an ongoing process toward making your digital presence inclusive for all users. By leveraging the expertise of professionals like Deque, Level Access, Siteimprove, TPGi, and AudioEye, businesses can achieve not only compliance but also a better user experience for everyone.
Whether you’re a startup or a large enterprise, the time to invest in accessibility is now. Because on the web, accessibility doesn’t limit innovation—it fuels it.